Program Assistant IV, McCarthy Center and MA in Urban and Public Affairs Program

Posting Details

Position Information

Requisition Number 2017-1248Staff
Job Title Program Assistant IV, McCarthy Center and MA in Urban and Public Affairs Program
Job Location Main Campus – Hilltop
Salary Type Non Exempt
Minimum Hire-In Rate (for OPE positions only) $45,818
Job Type Full-Time
Union Type OPE, Local 3
Travel No Travel
Work Environment Office
Job Summary Under the general supervision of the Associate Dean for or Social Sciences, and under the direction of Program directors, the Program Assistant IV will provide full-time secretarial support services to two programs in the McCarthy Center. This position will support the Graduate Program in Urban and Public Affairs 50% of the time, and the other 50% of time will support the Engage San Francisco initiative as part of the staff of the Leo T. McCarthy Center for Public Service and the Common Good. Also performs various secretarial and administrative support duties for full- and part-time faculty.

About the MA in Urban and Public Affairs: Our program combines graduate seminars in urban studies, politics, sociology, and public policy with hands-on experience in community-based research, policy design, policy analysis, advocacy and implementation. Graduates are uniquely equipped to formulate policy and initiatives for more equitable and vibrant urban areas, inspired through thoughtful engagement with the theory and practice of social justice.

About Engage San Francisco: Located within the Leo T. McCarthy Center for Public Service and the Common Good, Engage San Francisco is an intentional, systematic and transformative university-community initiative that will achieve community-identified outcomes supporting children, youth and families in the Western Addition through student learning, research and teaching consistent with University of San Francisco’s mission and vision 2028.

Job Responsibilities ● Organizes work and sets priorities, and manages Program Office under the general guidance of the Program Director (Engage, SF) and Program Manager, (UPA).
● Helps create warm, welcoming environment and assists faculty, students, staff and other visitors to the office.
● Acts as a resource person/liaison between and among faculty, students, and the University community, as well as members of the public.
● Receives and screens a variety of calls. Takes information, answers inquiries, provides information using knowledge of University, College and Program academic policies and procedures.
● Creates and develops new office work procedures to increase efficiency, maintenance of confidentiality, or work flow using knowledge of operations and creative problem solving techniques; designs new forms, as appropriate, to implement changes.
● Handles confidential, sensitive materials relating to faculty, student and other issues.
● Provides administrative support for professional and scholarly activities of the faculty.
● Hires, trains and supervises student assistant(s).
● Creates or inputs, revises, stores, retrieves, edits and prints a variety of (sometimes confidential) documents, reports, or records using word processing software, Google docs. MS Office, etc.
● Prepares and does minor editing of manuscripts, reports, grant proposals, catalog copy, meeting minutes, class schedules, tests, and course syllabi and manuals, as well as routine Program correspondence.
● Sets up, maintains and revises record-keeping procedures and files as appropriate for the Department/Program, e.g. alumni database, electronic photos for programs.
● Processes payments, invoices, etc. for programs.
● Under direction of directors, edit and lay out content for e-newsletters for programs
● Liaise with Events Management for room reservations and tasks associated with event preparation and implementation.
● Participates in the planning of special events as directed.
● Serves at the front desk of the McCarthy Center when the Center’s Program Assistant is out of the office.
● Performs other duties as assigned.
Minimum Requirements ● Post high school education preferred
● Four years of increasingly responsible experience in administrative support work or related education, including at least two years in a senior administrative support role.
Additional Knowledge, Skills, and Abilities ● Must be able to work independently without close supervision and as a member of a team.
● Ability to handle diverse situations and meet demanding deadlines.
● Excellent oral and written communication skills including correct use of grammar, spelling and punctuation.
● Knowledge of standard office procedures and functions.
● Must be able to deal with faculty, students, staff, academic community and the public with maturity, tact, discretion, and courtesy; contribute to professional environment.
● Experience in student services/student advising preferred.
● Ability to maintain confidentiality.
● Ability to word process with speed and accuracy.
● Must be flexible and readily adaptable to change, have good organizational skills and be able to prioritize masses of detail.
● Must have or quickly develop an understanding of academic policy and administrative operations.
● Ability to use desktop publishing software and equipment to design and produce high-quality publications preferred.
● Previous experience in an educational, multicultural setting preferred.
● Must have, or quickly develop, understanding of academic policy and administrative operations as well as credible stature with members of the academic community and public.
Special Instructions to Applicants
Job Open Date 06/01/2017
Job Close Date
Posted until Filled No
About USF The University of San Francisco is located in the heart of one of the world’s most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco’s first university, and its Jesuit Catholic mission helps ignite a student’s passion for social justice and a desire to “Change the World From Here.” For more information, visit
EEO Policy The University is an equal opportunity institution of higher education. The University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, gender expression, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.
Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. For more information visit:

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about USF employment opportunities?
    • USF website
    • A current USF employee
    • A former USF employee
    • A newspaper, magazine, or higher education periodical
    • The Chronicle of Higher Education website or magazine
    • Craig’s List
    • LinkedIn
    • Other: Please specify below
  2. If you selected Other above, please specify (Please Limit Description to 150 Characters)(Open Ended Question)
  3. * Are you 18 years or older?
    • Yes
    • No
  4. * If selected, do you agree to submit to a background check?
    • Yes
    • No
  5. * If selected, are you able to provide original documentation showing your authorization to work in the United States?
    • Yes
    • No

Applicant Documents

Required Documents

  1. Cover Letter
  2. Resume


And please also check out the USF Benefits page (tuition remission!) here: 
More information about Engage San Francisco is here
More information about the MA in Urban and Public Affairs is here
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