TITLE: 

Case Manager

DIVISION:

Community Assessment Referral Center

SALARY: 

$15.97-$18.40/hour + .96¢/hour Bilingual Premium (Spanish/English)

STATUS: 

Non-Exempt/Union

WORK SCHEDULE:

Full-time, 40 hours per week

SUPERVISOR:

Program Director

AGENCY OVERVIEW: 

Huckleberry Youth Programs (HYP) is a critical provider of essential safety net services for high-needs youth and their families in San Francisco and Marin County. For the past 50 years, HYP has developed and maintained prevention programs that promote the health, wellbeing and leadership of youth. The agency employs over 50 staff members and operates on a $5 million annual budget.

HUCKLEBERRY YOUTH PROGRAMS JOB DESCRIPTION

Case Manager
Community Assessment Referral Center
$15.97-$18.40/hour + .96¢/hour Bilingual Premium (Spanish/English) Non-Exempt/Union
Full-time, 40 hours per week
Program Director

Huckleberry Youth Programs (HYP) is a critical provider of essential safety net services for high-needs youth and their families in San Francisco and Marin County. For the past 50 years, HYP has developed and maintained prevention programs that promote the health, wellbeing and leadership of youth. The agency employs over 50 staff members and operates on a $5 million annual budget.

RESPONSIBILITIES:

The primary responsibilities of this position are to insure that youth working with CARC receive caring and professional case management services. Case Managers assist youth and their families with the implementation of recommended treatment plans so they are able to re-focus their attention into positive and productive behaviors and choices. The Case Managers must be able to work within a collaborative process and negotiate successfully with multidisciplinary systems. Staff in this position are expected to operate automotive vehicles in the performance of assigned duties. Due to the nature of the assignment and the hours worked, public transportation may not be a cost effective or efficient method for traveling to the various locations . The individual who is appointed to this position will be required to maintain a valid California Driver’s License throughout the tenure of employment The Case Managers will be responsible for, but not limited to the following:

DUTIES:

  1. Conduct intake assessments with youth, including interviewing parents, guardians, and/or other involved adults.
  2. Provide short-term interventions and ongoing case management services for youth. Case management activities will include: Crisis Intervention, assessment, service planning, community advocacy, brokerage, and coordination of resources, referrals and linkage support and other life skills training and support.
  3. Engage and support participant’s family in program regularly.
  4. Support youth in meeting their treatment goals.
  5. Network with other youth providers to establish liaisons and resources.
  6. Maintain ongoing caseload and consistent documentation of case management contacts andclient progress.
  7. Make official contacts with schools, counselors, P.O.’s, attorneys, and others associated with theyouth.
  8. Communicate with Probation Officers and report on youth’s status. Attend probation meetings &court dates.
  9. Participate in weekly client reviews, monthly staff meetings and other agency related meetings asdirected by the Program Director.
  10. Meet youth in the field with flexible scheduling.
  11. Phone coverage including answering and responding to incoming crisis, business, informationaland referral calls.
  12. Other duties as assigned.

PROFESSIONAL PERFORMANCE:

1. Maintain professional standards of performance, demeanor and appearance at all times.
2. Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to scheduling requirements of this job and program.
3. Maintain a creative , team-building, cooperative approach to job performance and seek to bring a constructive problem-solving orientation to all tasks.
4. Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies.
5. Exercise discretion and professional judgement at all times in keeping with the responsibility carried personally and by the agency for the care and welfare of youth and families.

6. Actively strive to upgrade personal skills through engaging in appropriate professional training experiences.

QUALIFICATIONS:

  1. A combination of three years of college and/or relevant experience working with the SFUSD or SF Juvenile Justice system preferred
  2. Knowledge of community based agencies serving adolescents in S.F strongly preferred
  3. Past experience successfully working with disenfranchised youth strongly preferred
  4. Excellent organizational and writing skills required
  5. Excellent collaborator who is adaptable and is committed to open communication
  6. Knowledge of system collaboration preferred
  7. Criminal justice clearance as required by the agency
  8. Ability speak/read/write Spanish/English strongly preferred
  9. Possession of reliable transportation, valid CA DL, insurance and clean DMV record required
  10. Ability to lift & carry up to 10 pounds unassisted on a regular basis

Huckleberry Youth Programs is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation or national origin.

Qualified candidates should submit a resume and a cover letter to Stacy Sciortino, Huckleberry CARC, 44 Gough St., Suite 104, San Francisco, CA 94103, fax 415-437-2511, or e-mail ssciortino@huckleberryyouth.org.

HUCKLEBERRY YOUTH PROGRAMS JOB DESCRIPTION

 

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