Job Description
Job Title:
Human Resources Technician
Job ID:
4137
Location: Lakeside – 20th Floor
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

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Marketing Statement
A job at BART offers the satisfaction of providing an invaluable public service, while accomplishing your own career goals, earning highly competitive pay, and enjoying an unparalleled benefits program.  BART , a wonderful career opportunity.
Pay Rate
Non-Rep Office Technician
Step 1: $24.96/hour ($4,326.43/month) to Step 6: $29.62/hour ($5,135.15/month)
Posted Date
October 7, 2013
Closing Date
October 18, 2013 or upon the receipt of 100 applications whichever comes first.

Please note: Only the first 100 applications will be considered.

Reports To
Patrice McElroy, Human Resources Program Manager
Days Off
Saturday and Sunday
Who May Apply
All current BART employees and qualified individuals who are not yet BART employees.
Current Assignment
The Human Resources Department is recruiting to fill a Human Resources Technician position (official BART title: Administrative Technician). Under general supervision, the Human Resources Technician will be responsible for comprehensive administrative and/or technical functions and office assistance in support of the Staffing & Compensation Division.

As an integral part of the Staffing & Compensation division, the Human Resources Technician will be responsible for providing administrative support in the areas of classification/compensation, testing & selection, surveys, recruitment documentation, applicant tracking, and other analytical/technical tasks. Additionally, the incumbent will assist Personnel Analysts with various tasks in the management of BART’s recruitment and selection process, which includes, but is not limited to, the interview process, written examination proctoring, and the on-boarding process, which consists of coordinating appointments for pre-employment screening, background checks and New Hire Orientation.

The position represents the first line of contact with internal and external customers; good customer service skills are an extremely important quality for the Human Resources Technician. Therefore, strong telephone and face-to-face customer service skills are a requirement. Additionally, the work, at times, may be complex and require specialized Human Resources knowledge and skills as well as the use of independent judgment. This position will primarily support their respective division within Human Resources but may also have the opportunity to support all areas of the Human Resources Department, which also include Performance & Learning, Benefits and Employee Services Divisions.

The successful candidates will demonstrate general expertise as defined by the current assignment and have a demonstrated history of the following experience:

*Customer Service
*Database Applications
*Online applicant tracking system (PeopleSoft preferred)
*Quality Orientation (Accomplishing tasks by considering all areas involved as well as accurately checking processes and tasks).
*Continuous Learning – Regularly creating and taking advantage of learning opportunities.
*Organization & Planning
*Microsoft Office including Word, Excel and Access is preferred.
*Contributions to a successful team environment
*Ability to follow oral and written instructions with attention to detail
*Ability to maintain strict confidentiality

Essential Job Functions
1. Assists staff in a variety of professional and administrative duties.

2. Provides independent administrative work to support the business operations.

3. Provides recommendations based on significant knowledge of the department’s professional objectives and activities.

4. Confers with user departments for request or provision of services.

5. Processes appropriate paperwork/forms related to services.

6. Uses specialized knowledge to independently respond to inquiries received from vendors, customers and other department personnel.

7. Monitors office processes/activities; processes personnel transactions requiring qualitative or technical review; prepares written and statistical reports as requested.

8. Organizes and maintains various files; types correspondence, reports and forms from drafts, notes or briefs.

9. Proofreads and checks typed and other materials for accuracy, completeness and compliance with departmental policies and regulations.

10. Inputs information into an on-line computer system; operates standard office equipment.

Minimum Qualifications
Education:
Possession of a high school diploma, GED or recognized equivalent.

Experience:
Four (4) years of clerical/administrative or office assistance experience which will have provided familiarity with subject departments concepts and terminology.

Knowledge of:
Principles and practices of administrative/clerical support for the day-to-day operations of a function or department.
Office management practices and procedures including the operation of standard office equipment. Correct English usage, including spelling, grammar, and punctuation.
Basic business data processing principles and the use of on-line computer equipment.

Skill in:
Preparing clear and concise written reports and correspondence. Researching and summarizing various materials.
Reading and interpreting rules, policies and procedures. Composing routine correspondence from brief instructions.
Using initiative and sound independent judgment within established guidelines. Establishing and maintaining effective working relationships with those contacted in the course of the work.
Operating standard office equipment including a word processor and an on-line computer system.
Making accurate arithmetical calculations. Maintaining accurate records and files.

Selection Process
Applications will be screened to assure that minimum qualifications are met.  Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.

The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements.  Pre-employment processing will also include a background check.  (Does not apply to current full-time District employees unless specific job requires additional evaluations)

Application Process
External applicants may only apply online, at www.bart.gov/jobs.  Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112.

Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART.  Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688.

All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties.  On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself.

Applications must be complete by the closing date and time listed on the job announcement.

Equal Employment Opportunity
The San Francisco Bay Area Rapid Transit District is an equal opportunity employer.  Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition (cancer-related), genetic information or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons.  Please advise the Human Resources Department of any special needs in advance of the examination by calling (510) 464-6112.

Qualified veterans may be eligible to obtain additional veteran’s credit in the selection process for this recruitment (effective Jan. 1, 2013).  To obtain the credit, veteran’s must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran’s Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran’s Preference Policy and Application link at www.bart.gov/jobs.

Note
When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please call the Employment Help Line at (510) 464-6112 for assistance.

To verify submission of your application, click on the ‘My Career Tools’ link at the top of the ‘Careers Home Page’ after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please call the Employment Help Line at (510) 464-6112, between the hours of 8:15am – 5:00pm, Monday- Friday.


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