Job Title:
Community Outreach Specialist
Job ID:
Location: Lake Merritt Admin Concourse
Full/Part Time:

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Marketing Statement
A job at BART offers the satisfaction of providing an invaluable public service, while accomplishing your own career goals, earning highly competitive pay, and enjoying an unparalleled benefits program.  BART, a wonderful career opportunity.
Pay and Benefits
BART offers one of the most comprehensive compensation and benefits programs you will find anywhere. We pay at rates that are strongly competitive in the labor market, and complement our pay program with an outstanding benefits package.  Benefits include the renowned CalPERS pension, excellent medical, vision, and dental coverage, supplemental insurances, excellent paid holidays and vacation. BART also saves you money in your paycheck because no deductions are made for Social Security.

Effective January 1, 2013, all newly hired or rehired District employees are subject to the terms and conditions of the new Public Employees Pension Reform Act of 2013 (AB340) affecting pension and pension contributions.

Pay Rate
$89,789.74- $139,175.84/Annually (Non-Rep)
Posted Date
August 28, 2013
Closing Date
September 13, 2013
Reports To
Kenton Rainey, Chief of Police
Days Off
As Assigned
Who May Apply
All current BART employees and qualified individuals who are not yet BART employees.
Current Assignment
The selected incumbent for this position will be responsible for leading and coordinating the communications efforts between District personnel, customers and community it supports while working in partnership with mental health stakeholders. The incumbent  will also be responsible for ensuring that potentially underserved mental health consumers entering the BART system, who come into or potentially could come into contact with law enforcement personnel, rights are upheld and are appropriately served.

The selected incumbent will demonstrate the following knowledge and skills beyond the minimum qualifications:

• Intake assessment, counseling, case management, crisis intervention programs and substance abuse issues.
• Data analysis, fiscal management, organizational and administrative application of data processing, public relations and personnel administration
• Skill at dealing with difficult people in a customer service setting
• Principles and techniques of working with ethnically and culturally diverse individuals with psychiatric challenges and those who may be homeless and have co-occurring or complex issues
• Project management including organization and planning

Essential Job Functions

1. Serves as a liaison for BART’s Police department and outside agencies by assisting in planning, organizing and coordination of the BART Police Crisis Intervention Training (CIT) efforts.

2. Participates in local law enforcement CIT academies and BART Police Advanced Officer Training (AOT) program. Provides sensitivity training to other District personnel.

3. Responsible for acting as a liaison with law enforcement, behavior health and medical center managers on mental health related policy issues.

4. Provides resources including but not limited to supportive services, advice and/or counseling to underserved homeless community.

Minimum Qualifications
A Bachelor’s degree in sociology, psychology or a closely related field from an accredited college or university.

Four (4) years of (full-time equivalent) verifiable professional experience in Social Work.
At least two (2) years working with a culturally diverse population.

License or Certificate:
This position requires current California registration as either an Associate Clinical Social Worker (ASW) or Licensed Clinical Social Worker (LCSW).

Licenses meeting requirement:
California registered Associate Clinical Social Worker (ASW).
California Licensed Clinical Social Worker (LCSW).
California Licensed Clinical Social Worker (ASW) or Intern-Marriage and Family Therapist (IMF).
California Licensed Marriage and Family Therapist (MFT).
Please provide your registration/license number and expiration date.

Knowledge of:
1. Principles and techniques of working with ethnically and culturally diverse individuals with psychiatric challenges and those who may be homeless and have co-occurring or complex issues.
2. Correct English usage, including spelling, grammar, and punctuation.
3. Operating a personal computer and applicable business software including not limited to word processing and spreadsheet creation.

Skill in:
1. Intake assessment, counseling, case management, crisis intervention programs and substance abuse issues.
2. Skill at dealing with difficult people in a customer service setting.
3.   Remaining calm in emergency and/or uncomfortable situations.
4.   Speak effectively in public.
5.   Working ability to analyze administrative and fiscal problems, prepare a variety of   recommendations.

Selection Process
Applications will be screened to assure that minimum qualifications are met.  Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.

The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements.  Pre-employment processing will also include a background check.  (Does not apply to current full-time District employees unless specific job requires additional evaluations)

Application Process
External applicants may only apply online, at  Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112.

Current employees are strongly encouraged to apply online, either at, or on WebBART.  Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688.

All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties.  On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself.

Applications must be complete by the closing date and time listed on the job announcement.

Equal Employment Opportunity
The San Francisco Bay Area Rapid Transit District is an equal opportunity employer.  Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition (cancer-related), genetic information or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons.  Please advise the Human Resources Department of any special needs in advance of the examination by calling (510) 464-6112.

Qualified veterans may be eligible to obtain additional veteran’s credit in the selection process for this recruitment (effective Jan. 1, 2013).  To obtain the credit, veteran’s must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran’s Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran’s Preference Policy and Application link at

Other Information
Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request.
Other Information
Please note that any job announcement may be canceled at any time.
When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please call the Employment Help Line at (510) 464-6112 for assistance.

To verify submission of your application, click on the ‘My Career Tools’ link at the top of the ‘Careers Home Page’ after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please call the Employment Help Line at (510) 464-6112, between the hours of 8:15am – 5:00pm, Monday- Friday.

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