Job Title:
Community Service Officer
Closing Date/Time:
Tue. 02/12/13 5:00 PM Pacific Time
$4,936.00 – $5,750.00 monthly
$5,229.00 – $6,062.00 *Effective Monthly

*Effective wage includes: Base wage, City-paid portion of employee’s share to the California Public Employees’ Retirement System (CalPERS), and any other applicable retirement contributions.

Job Type:
Berkeley, California
Under general supervision, Community Service Officers perform a wide variety of technical support duties within various divisions and bureaus of the Police Department. Depending on assignments, incumbents may perform a range of field and office support duties in the areas of field services, jail facilities, property control, community services, and crime scene or traffic control. Assignments are subject to rotation.
Required Qualifications:
EducationEquivalent of graduation from high school
ExperienceThree (3) years of progressively responsible experience involving in-person, telephone and written public contact that demonstrates effective communication and customer service skills.
Previous volunteer or paid experience in law enforcement, emergency medical services, military service, probation, counseling or similar work requiring extensive public contact is highly desirable.
Other Requirements: Must successfully pass a background investigation, and psychiatric and medical evaluations; possess a valid California driver’s license and a satisfactory driving record; be willing to work evening, graveyard, weekend, and holiday shifts for the 24/7 operational schedule; be able to obtain the required Police Officer Standards and Training certification such as the Community Service Officer Academy, Jail Correction Course, which are conducted or recognized by the Berkeley Police Department; and be physically able to perform the work, including lifting heavy objects and controlling violent individuals.
Knowledge and Abilities:
Knowledge of: General principles and practices used to establish effective police/community relations and Community Involved Policing philosophy; use and capabilities of computerized record and information systems; principles, practices and procedures of basic law enforcement operations, activities and terminology; and procedures and techniques of evidence collection and processing, including maintenance of chain evidence.
Ability to: Establish and maintain positive working relationships with other City employees, community and neighborhood groups and all members of the public; interview prisoners, witnesses and victims to obtain information, often under hostile or emotionally charged situations; and effectively communicate and work with those contacted in the course of work including diverse people of all socio-economic backgrounds regardless of ethnicity and sexual orientation; and operate various police related equipment such as a radio, mobile digital terminal, cameras and computer.
Application Process:
Applications, resume and responses to the supplemental questionnaire must be received no later than the closing date (5:00 P.M.). Postmarks, faxes and incomplete applications will not be accepted. Resumes are not a substitute for a completed application.
All application materials will be carefully reviewed and those meeting the required qualifications will be invited to a multiple-choice written examination followed by a physical ability test for those who pass the written exam.  The written examination is tentatively scheduled the week of February 25, 2013.  There will be no make-up exam.
Successful applicants will have their names placed on an employment eligible list that will be used to conduct slection interviews as vacancies occur. All employment offers are contingent upon the successful completion of a thorough background investigation, including medical and psychiatric evaluations. The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content. Components may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The City may, without notice, change or eliminate any particular assessment component or combination of components as needs dictate.
All City employees are required to provide services as Disaster Service Workers in the event of an emergency / disaster.
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