San Mateo County Community College District

Program Services Coordinator – Workforce Development

Posting Number: 0600694 Salary: The annual salary range is $50,604 – $61,500 Division: SKY – Vice President, Instruction Position Classified Positions Location: Skyline College Percentage of Full Time: 100% Months per Year:Full-time, 12-month per year, Classified Staff Position. Grant Funded Position Number: 2CC014 Posting Date: 06-21-2012 First Review Date: Deadline is 10 p.m. PST 07-19-2012 Closing Date: Open Until Filled

General Statement: This is paraprofessional work at the action level involved in planning and implementing a student services program. Under direction, the employee assists in the planning and coordinates implementation of such services as student recruitment, orientation, job skills assessments and job placement, special events, tours, individual and specialized programs and other support current and potential program participants. Public contact is extensive and can include students, staff, other educational institutions, community service organizations, business representatives, governmental agencies and the general public, for the purpose of promoting program information and services. A high degree of independent judgment and creativity is required to adequately represent the college and program, to serve as a technical resource person for the program, and to design original program components and services. Consequences of errors in judgment can be costly in public relations and in employee time; however, management controls limit the risk of more serious consequences. The Program Services Coordinator can lead the work of student assistants, proctors, and other staff as assigned.

This is a full-time, 12-month per year, grant funded position.

Duties and Responsibilities: 1. exchanges information with students, staff, other educational institutions, community and business representatives, vendors, governmental agencies and the general public regarding a variety of college programs, services, eligibility requirements, policies, timelines, required forms and other information; travels to various off-site locations to confer with high schools, community service organizations, governmental agencies, businesses and other entities, and to recruit students into a college program; makes presentations to small and large groups as a program and college representative; participates in planning and implementation meetings with college and outside groups and representatives; plans, conducts and participates in tours, job fairs, and program services in conjunction with management, faculty and other staff; coordinates logistics and establishes timelines, required materials, online support services, facilities, publicity and other program and event needs; plans joint events with other college departments and programs, and with outside business and community representatives;

2. serves as liaison between student program participants and various instructional and student services departments; interprets language on student forms and printed information; refers students to community, business, governmental and other resources; conducts follow-up to determine student needs and available program services; directs and coordinates the work of student assistants, test proctors and other staff as assigned;

3. assists students in determining existing job skills and the skill requirements of various career opportunities; coordinates the administration of career assessments and diagnostic surveys; meets with potential employers to identify current and future job placement opportunities, and to develop and modify jobs to provide suitable employment for students and other program participants; coordinates introductions and follow-up for student internships and job placements; refers students to career and other counselors, instructional programs and to other college offices as appropriate;

4. researches and organizes statistical, narrative, financial, demographic and other data for regular and special reports to track program participation, recruitment effectiveness, student follow-up, retention and transfer rates, program evaluation criteria, career resources and job availability, employer profiles, and other information;

5. enters, modifies and retrieves online data; uses a variety of software to compose, format and prepare correspondence, memoranda, publicity materials, surveys, brochures, flyers, bulletins, reports, presentations, and other materials; sets up and maintains confidential and other files; plans and coordinates lay-out, graphics, photography and other artwork, editing, printing, multimedia enhancements, web page information, distribution and other services in conjunction with other staff, students and/or vendors as appropriate.

Requirements: Education and Experience: This classification requires a combination of education and experience equivalent to a Bachelor’s degree in Business Administration, Sociology, Human Resources or a closely related field; and successful work experience of increasing responsibility in a social services, human resources or related area that has included extensive public contact with people of diverse cultures, language groups and abilities; program planning, implementation and evaluation; leading the work of others; research, formatting, assessment and preparation of data for reports and other materials; demonstrated skills in oral communication, including public speaking, and in written communication; use of a variety of computer software to track and monitor data, compose and prepare correspondence, memoranda and other information.

Physical/Other Requirements: This classification requires individual, small and large group interaction; patience, tact and sensitivity; good memory and attention to details; multi-tasking and prioritization; flexibility and adaptability; data analysis and comparison; excellent oral and written communication; and a strong team ethic in order to perform the essential functions. Knowledge of non-English languages preferred, but not required.

Desirable Skills and Abilities: 1. Knowledge of Career Advancement Academies and related college services available to students and other potential participants.

2. Experience and passion for working with at risk populations

3. Knowledge of applicable and available community, business, governmental and educational resources.

4. Skill in oral communication, including public speaking.

5. Skill in written communication.

6. Skill in short- and long-range program and event planning; program and event implementation, coordination and evaluation.

7. Skill in interviewing, assessment and evaluation.

8. Skill in sensitive, respectful and effective communication of people of diverse cultures, language groups and abilities.

9. Skill in establishing and maintaining effective and efficient working relationships.

10. With strong attention to detail, skill in research, compiling and formatting a variety of data for reports.

11. Skill in using a variety of computer software to organize data and compose, format and prepare correspondence, memoranda, publicity and other printed materials.

12. Ability to work effectively as part of a customer-service team.

13. Understanding of financial literacy and the ability to communicate to a wide array of audiences

Benefits: Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Optional tax-deferred flexible benefit 403(b) and 457 plans are also available. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California.

Required Documents: Resume/Curriculum Vitae Cover Letter

Special Instructions to Applicants: A cover letter and resume must be submitted. Please clearly address the unique requirements and your applicable personal qualifications.

For more information and to apply, visit:

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.


jeid-5eccd5d4def3788f3a1f800cb774462c Application Information Contact:     San Mateo County Community College District Online App. Form:

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