072511_Youth transition update-1

Now that we are nearing completion of the transition of our paper passes,
we are at a critical juncture for the youth segment.  Although we’ve
conducted briefings with most of you, we are requesting one last push of
information through your newsletters and eblasts, esp. for the month of
August.

Key take aways are:
·         To this date, we have 17,000 youth cards issued, but only
4500 are loading them.
·         As of August, the Youth paper pass will be discontinued
·         Youth customers HAVE to load their passes on their Clipper
cards to continue receiving the discount
·         SFMTA Customer Service Office at 11 South Van Ness will be
open on the four Saturdays listed below from 9 a.m. to 5 p.m. to
process Youth Clipper cards only.  No other services will be
available on these Saturdays.

§  August 6

§  August 27 and

§  September 3
Please feel free to contact Transit Outreach Manager, Lulu Feliciano at
415-701-4453 or  lulu.feliciano@sfmta.com should you have any questions.

Thank you for your assistance.

Janet

Janet L. Martinsen
Local Government Affairs Liaison
SFMTA | Municipal Transportation Agency
1 So. Van Ness, 7th Floor
janet.martinsen@sfmta.com
415-701-4693w; 415-701-4737f
www.sfmta.com

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